ABOUT US

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About Us
The old system had its day. We do things our way.

With today’s technology there should be no need for buyers to dredge through disorganized warehouses in hopes of maybe stumbling upon what they’re looking for (unless you’re into that kind of thing). At Decades, our two focuses are customer experience, and quality control. We call it front-end and back-end.

Front-end is based on making every transaction as simple and efficient as possible. Essentially, we strive to eliminate the guess work. When visiting our site the goal is to make your decisions as simple as yes, or no.

Back-end is focused on ensuring quality of product. Once an order has been placed each piece goes through a rigorous inspection. After cleaning, polishing, and wrapping they’re then personally signed off on by a Decades manager (that way you know who to hunt down if there’s an issue). Items are then staged on the dock, ready for transport.

Having said all that we’re always looking for new ideas. If you have any suggestions as to how we can improve our services PLEASE CALL US! We can be reached at (905) 848 - 4848. Business hours do not apply!